Job Information
Mondelez International Cloud Solution Delivery Expert in Bratislava, Slovakia
Job Description
Cloud Solution Delivery Expert is responsible for the management of the Mondelēz (MDLZ) Cloud operations in Microsoft Azure to deliver Hosting support services at Mondelēz International across the globe. This role is responsible for the governance of the Microsoft Azure services across the Globe, ensuring support service providers meet MDLZ’s development expectations including all SLA’s and KPI’s. The role requires a strong understanding of the Microsoft Azure services and the IS processes involved (i.e. Incident, Problem, Change, and Release Management). The role acts as a liaison and key enabler between vendors, the MDLZ Support team and other MDLZ Information Technology Services. The role requires a high degree of stand-alone decision making and vendor guidance as well as ability to execute and automate technical changes hands-on.
What you need to know about this position:
Operations Management:
Lead cross-functional projects and teams by working with technical stakeholders across the organization to develop and deliver sustainable infrastructure operations, with increasing levels of automation, resiliency, and security.
Identify gaps and propose changes to existing policy, systems, technical, and operations process frameworks. Develop scalable solutions, manage risks and develop best practices that are beneficial across the organization.
Act as a technical advisor and an escalation point for troubleshooting to resolve technical challenges for Microsoft Azure.
Hands-on involvement whenever required to aid the support partners in managing IaaS and PaaS components in the Cloud.
Processes Management
Ensure and promote ITIL best practices for Incident, Problem, Change, Release management within IS and Service Providers.
Collaborate in Support Processes and Tools definition, implementation and monitoring.
Collaboratively seek Continuous Improvement, simplification, and harmonization of IS processes across regions, ensuring benefits are delivered.
Security & Compliance Management
Ensure/promote Security guidelines accomplishment (Change Management)
Drive CIS/NIST and other regulatory compliance improvement initiatives
Act as point of contact between Security and Service management teams for Vulnerability management and remediation
What you need to be successful:
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
8+ years of total experience with relevant experience including automating infrastructure provisioning, developer operations, continuous integration/delivery, designing, building, and deploying on-premise, VPC and Cloud-based solutions.
Experience with physical/virtual infrastructure, operating systems, virtualization (e.g., VMware, Kubernetes), Microsoft Azure (or GCP/AWS) PaaS and IaaS services.
Experience with ITIL or equivalent ITSM practices.
Knowledge of Agile, DevSecOps and SRE principles.
Security compliance, vulnerability management and network related experience is beneficial.
At least AZ-104 or equivalent certification in GCP/AWS.
No Relocation support available
Business Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as Oreo , belVita and LU biscuits; Cadbury Dairy Milk , Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Technology Infrastructure
Technology & Digital
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.