Job Information
Mondelez International Analista de Beneficios, Venezuela in Caracas, Venezuela
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.
How you will contribute
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
Your specific process area
Working in a shared service organization
Being a good team player and influencing others
Process design and mapping, and business requirement gathering experience
Communicating effectively, applying interpersonal skills and taking initiative
Propósito del cargo:
Responsable de tramitar los pagos oportunos relacionados a las Pólizas de Seguro (HCM, Vehículo, Vida y Asistencia Funeraria), asegurando depuración de la data y continuidad en la prestación de los servicios, bajo las condiciones acordadas por el negocio. Del mismo modo, responsable de administrar la Tienda Virtual (Venta de Caja y Tiendita Regular) y pagos de beneficios en tarjeta. Por último, responsable de apoyar y aportar valor en las iniciativas del Programa de Bienestar, enfocado en llevar a cabo actividades que propicien un buen clima organizacional y generen el compromiso de los trabajadores.
Conocimientos y habilidades:
Licenciado en Relaciones Industriales, administrador (con experiencia en el área) o carrera afín.
Conocimientos Técnicos: Administración de Pólizas de Seguros, administración de beneficios, manejo avanzado de Excel.
Conocimiento sólido de las habilidades en Windows Office
Mínimo 2 años de experiencia en RRHH, especialmente en administración de Pólizas de Seguros, administración de beneficios, Relaciones Laborales, entre otros.
Principales funciones:
Ejecutar los procesos relacionados a la administración y seguimiento de las diversas pólizas de seguro: HCM, Vehículo, Vida, y Asistencia Funeraria, garantizando la prestación continua del servicio bajo las condiciones acordadas.
Mantener la data de HCM actualizada a nivel nacional, así como también de todos los procesos a cargo.
Establecer canales de comunicación directo con las personas designadas para administrar los beneficios legales y/o contractuales en las Plantas (Valencia y Barquisimeto), con la finalidad de unificar procesos y/o procedimientos de administración de los mismos
Atender y dar soluciones en forma presencial y telefónica a los clientes internos respecto a los requerimientos y/o necesidades referidas a los trámites de Guardería, Ticket Alimentación, Ticket Complemento, Humaticket, Mantenimiento Preventivo para la Fuerza de Ventas, HCM, entre otros.
Tramitar el pago correcto y oportuno de los beneficios sociales a los trabajadores a nivel nacional
Responsable de administrar la Tienda Virtual, cumpliendo con el cronograma establecido y atendiendo dudas de los colegas respecto al funcionamiento de la plataforma.
Apoyar en la ejecución de las actividades que forman parte del Programa de Bienestar, así como también proponer iniciativas que contribuyan a mantener un buen clima organizacional.
No Relocation support available
Business Unit Summary
Mondelez International’s Latin America region includes a unique market in Venezuela. Despite the challenging political and economic environment, Mondelez International’s 1,448 colleagues in the country proudly represent a diverse group of people committed to fulfilling the company’s purpose— offering the right snack, for the right moment, made the right way. Venezuela’s corporate headquarters is located Caracas with manufacturing plants in Valencia and Barquisimeto. The Venezuelan consumer prefers us because we make their favorite cookie, Oreo , in addition to brands such as Social Club (a brand born in Venezuela), our local jewel, Sorbeticos , and Cheez Whiz , a top seller in the country.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Service Operations (Delivery)
Global Business Services
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.