Mondelez International Regional Cold Chain Manager in Chennai, India


Mondelēz India Foods Ltd is a leading global confectionery & snacks company. It began its operations in 1948 by importing chocolates. After 60 years of existence, it today has six company-owned manufacturing facilities at Thane, Induri (Pune), Malanpur (Gwalior), Sricity (Andhra Pradesh), Baddi (Himachal Pradesh), and Hyderabad and 4 sales offices (New Delhi, Mumbai, Kolkata and Chennai). The corporate office is in Mumbai.

We operate in five categories in India – Chocolate, Confectionery, Beverages, Biscuits, Gum and Candy and market 11 Power Brands which include Bournvita, Dairy Milk, Halls, Gems, 5Star, Choclairs, Perk, Celebrations, Bournville, Tang & Oreo. Mondelez India Foods Ltd dominates the chocolate market in India with approximately 70% share of the market.


In Mondelez India we work together to create brands people love. You will contribute to this by managing E2E Cold Chain to deliver right eat experience to shopper/consumer. Availability expansion has been identified as one of the key growth drivers. Based on the sustained growth, and the significant market opportunity, the ambition is to accelerate this growth by placement of assets with state of art asset management and controls. This creates a demand for adequate on ground support & lead execution in VC Operations management, cold chain, IT related developments and asset assurance along with RTM cold chain compliance.


The Regional Cola chain Manager will own the entire front end cold chain operations as well as monitor RTM cold chain in distribution. Implement initiatives as per company strategy to ensure that VC expansion plan is met with state of art asset management. Managing indirect field force and network of 3P service providers is the key to deliver desired outcome. Team relationship skills are highly valued since this person will work in close contact with the other members of the management team and staff across departments and channels to grow the business intelligently. Job specifics include the following:


  • Execute the strategy for deployment of a robust cold chain network across the branch geography.

  • As per HO guidelines, Build Cost Efficiency into the system of Managing Cold Chain by tying up with the right vendors and ensuring the maintenance & deployment of visicoolers in the appropriate manner across various retail environments.

  • Communicate effectively to all stakeholders to ensure full support from relevant Operational and Sales teams in executing the strategy.

  • Develop strong external business relationships and networks with key players in the cold chain including links with key customers as required in TT/NCD/MT at regional level.FRONT END

  • Manage the Cold Chain service network to deliver high quality & reliable service to retailers. Also ensure retailer education in on the agenda.

  • Execute the process to track and monitor safety, quality and availability of visicoolers at retail stores

  • Execute the process to assess performance/business growth of visicoolers at retail stores

  • To establish & develop vendor/suppliers in the region.

  • Contribute to the design, development and testing of new visi-cooler designs and innovations.

  • Ensure adherence to Visicooler deployment SOP

  • Change retailer behavior to keep visicoolers switched on 24 x 365


  • Deliver cold chain infrastructure usage compliance across all distributors

  • Lead cold chain infrastructure execution & usage across distributors in the geography. Ensure proper vehicle insulation is in place & develop localise vendors.

  • Educate distributors on the need & benefits of 100% usage and compliance of cold chain infrastructure

  • Lead to ensure Modern Trade stores & DCs have right infrastructure for cold chain to ensure intact product quality.

  • Monitor & reduce consumer complaints of Heat damage for Chocolate category in the region.

  • Cold Chain devotement’s in Rural India.



Technical / Functional skills:

  • 7 Yrs in field experience in end to end management of a cold chain in an FMCG environment.

  • Technical expert in commercial refrigeration.

  • Strong Analytical Ability

  • Preferably from Cos like Coke and Pepsico, Kwality Walls etc.

  • Self-starter, with a lot of driveBehavioral competencies:

  • Ability to Drive Continuous Improvement and innovation in cold chain.

  • Ability to Interpret customer, competitor and channel sales data and ability to extract insight

  • Ability to collaborate and work across functions, while leveraging considerable influence

Job: Sales Operations & Development

Primary Location: AMEA-IN-Tamil Nadu-Chennai

Schedule: Full-time

Req ID: 1813118