Mondelez International Regional Network Lead North America in East Hanover, New Jersey


With our portfolio of global Power Brands such as Oreo and belVita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we’re the world’s #1 in biscuits and candy, and #2 in chocolate and gum. We’re Mondelēz International , a snacking powerhouse with operations in more than 80 countries, with approximately 90,000 employees globally and our brands are marketed in around 165 countries.

Our purpose and vision is to create more MOMENTS OF JOY by building the BEST SNACKING COMPANY IN THE WORLD .

Job Scope

Lead the Network Tower for MDLZ across the North America region:

  • Set strategy

  • Oversee planning and execution of network transformation

  • Oversee network operations by supplier and staff

  • Lead and develop staff

  • Financial Management

This job is accountable for ongoing and future network services to both regions.

Services include:

  • Wide Area Network

  • Local Area Network

  • Extended Services

Job Responsibilities

  1. Set the strategy for the network and telecommunications tower. Use the deep technical and market knowledge of regional and global staff, combine it with a thorough understanding of MDLZ business goals, and devise strategies how to provision the right network infrastructure services for the future.

  2. Direct programs to implement regional and global Network Infrastructure strategies.

  3. Direct financial planning and controls for Network on regional level and across all countries. Manage the complexity of regional service contracts, in-country billing and cross-charging. Continually review and challenge status quo and identify opportunities for productivity, get more and better service for less.

  4. Manage service delivery in the tower through external providers and internal staff. Establish and maintaining the processes to build, change and maintain the network services. From time to time challenge current ways of working with the business and identify opportunities for better collaboration structures and productivity.


  1. Identify suppliers, evaluate them, onboard new vendors, establish and run vendor governance for about 10 major vendors. Work closely with Procurement.

  2. Know the ethical and legal compliance responsibilities of the position; lead ethically and model compliant behavior; maintain an environment where employees can speak up without fear of retaliation; ensure employees in area of responsibility understand the compliance responsibilities of their jobs and actively participate in the compliance program

Internal & External Contacts


  • ITS Service Operations

  • ITS Enterprise Architects

  • ITS Project Delivery


  • HCL

  • Virtela

  • Century Link



Functional /Technical Expertise

  • Management experience with staff and line responsibilities.

  • Proven experience of managing regional Network of Large MNC.

  • Minimum 15 years of experience in Service Delivery, Service Support and Service Excellence.

  • Minimum 10 year of experience in managing corporate network environment

  • Program/ Project Management Experience i.e. managing multiple projects for budgets, resources, schedules and quality

Key Leadership / Functional Competencies

Leadership Competency

  • Strategic Agility

  • Interpersonal savvy

  • Organizational agility

  • Peer relationships

  • Innovation management

Functional Competency

  • Strong management and leadership skills; - Ability to lead and influence Senior ITS Resources in Regional/Global Functions and Countries the Region

  • Influencing (required) to lead 20 significant vendors and keep them collaborating well

  • Dealing with ambiguity

  • Open to change, innovative and adaptable, team leader

  • Remote management (preferred) to deal with geographically widely spread staff, contractors and suppliers

  • Ability to manage complex projects

  • Proven ability to manage/deal with cross-organizational / multi-cultural projects and teams;

  • Excellent problem solving

  • Strategy and vision setting (required) to lead change in how we use technology and how we work at MDLZ

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.

Job: ITS Service Operations

Primary Location: NA-US-New Jersey-East Hanover

Schedule: Full-time

Req ID: 1807243