Job Information
Mondelez International Global Web Product Manager in Mumbai, India
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As part of the Mondelēz International Digital Services division, you have responsibility for a specific discipline that may include partnering with leaders in sales, finance, marketing, customer service and logistics, procurement, HR, etc. You lead a team that delivers best-in-class service and value creation to their clients and that strives for operational excellence at all times.
How you will contribute
You will work with others to offer suggestions to enhance the experience direction global process workstreams for experiences, develop action plans to ensure that minimum operating standards are met, and work with other leads to attain and maintain operational excellence and continuous improvement to ensure customer-focused delivery of services. In addition, you will ensure value delivery by using performance metrics and analysis.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
Leading end-to-end process management for your specific discipline
Using shared services in a global environment
Leading teams, coaching, mentoring and experience managing performance driven by service level agreements and metrics
Customer service and managing relationships with demanding customers
Communicating effectively, organizational skills, problem solving and multi-tasking
Compliance and controls (experience in audits or part of programs where compliance is important)
Operating effectively in a changing environment and using initiative
Mondelēz Consumer Solutions Global MDS ( IT) Team is looking for an energetic and experienced candidates with strong technology & marketing skills to play important roles as part of technology and business transformations to join our team. In this role, you will lead our web technology stack, utilizing React for front-end development and Contentful CMS on Google Cloud Platform (GCP) to deliver cutting-edge web solutions to build strong consumer engagements. Person in this role will partner with Global Marketing business partners, agencies and also with the rest of Global & Regional IT (MDS) team to ensure Marketing Consumer engagement strategy is brought to life via consumer facing channels (Web, app) and integrated in a quality way with the rest of the consumer experience ecosystem.
Key Responsibilities:
Manage Web Product from a strategy and product roadmap standpoint, combining needs of respective regional teams (Marketing & IT), global needs (Marketing and IT), as well as ensuring right IT standards/requirements are covered.
Manage the team of few Junior Product managers, provide coaching and growth opportunities for them, plan and oversee the work within the team across Web capabilities, consumer engagement features/plug-ins (e.g. surveys, ratings & reviews etc), Web Tagging. Manage effectively capacity in the team taking into account regular demand as well as upcoming mergers, acquisition, divestitures.
Partners with Web Tech Lead and Engineering Teams within the organization. Understand the technology stack, dependencies between core components/features, how the core integrations works (with internal or external systems) and how the data flows. Jointly with Web Tech Lead, have a technical roadmap to keep Web ecosystems (core platform, SaaS components, core integrations) top quality and relevant.
Collaborate with cross-functional teams to gather requirements, prioritize features, and ensure alignment with business goals to increase engagement with consumers. Think ahead and anticipate what are the future business relevant capabilities and plan the work in the way to enable those capabilities at the right time. Ensure that the website integrates seamlessly with other digital marketing channels/systems
Manage the allocation of resources and budget to maximize the efficiency and productivity of web development projects
Ensure that all web applications deliver an exceptional user experience, working closely with design teams.
Accountable for Product quality (defines Product goals and KPIs, ongoing support) and ensures work implemented with quality, meeting performance, security & privacy needs.
Analyze website data and metrics to identify areas for improvement and make recommendations for changes
Leverages workshops, design thinking approach to educate, onboard, brainstorm with global and regional teams
Stay updated on industry trends and emerging technologies, driving improvements in web development processes and practices.
Required Skills:
10+ years of experience in global website management or a related field in digital marketing
Experience in establishing and operating IT Products, establishing/managing Product roadmaps, defining needs/jobs to be done for core users/clients
Strong understanding of website design, development, and maintenance
Experience with content management systems (CMS) and website analytics tools (e.g. Google Analytics).
Martech experience
Experience in managing technical teams (internal or external) to achieve Win-Win partnerships
People management experience
Excellent communication skills, both written and verbal. Ability to work collaboratively with other departments and stakeholders.
Strong collaboration skills, proactively sharing observations & improvements areas, problem solving skills, attention to details, can-do attitude
Curiosity and energy to continually learn new marketing technologies and stay apprised of security and regulatory changes.
Familiar with basics of GCP cloud environment
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as Oreo , belVita and LU biscuits; Cadbury Dairy Milk , Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Experience Management
Global Business Services
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.